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One Stop Bike Shop
Whether you're a casual rider or a seasoned pro, we have you covered. Explore our wide range of bikes, accessories, and enjoy expert repair services. We're here to make every ride memorable.
Who We Are
Ross and Nikki, both students in their 20s from Bournemouth University, launched their bike hire business in 1993 with a loan from the Prince’s Trust. Today, Cyclexperience is still owned and run as a family business. The ‘secret ingredient’ of our success? An amazing team providing world-class customer experience.
Our Legacy
Founded by cycling enthusiasts, Cyclexperience and Boost Bike Hub have evolved from a small shop into a local institution. With three decades of experience, our team is passionate about helping you find the perfect ride and keeping your wheels spinning smoothly.
Community Connections
We are more than just a store or hire centre - we are a community hub. We've sponsored local events, organised rides, and supported causes that promote cycling in our community. We celebrate our 30th anniversary with gratitude for the generations of families who choose us as their trusted bike shop. We look forward to continuing to be your go-to destination, promoting a healthy lifestyle through the joy of cycling.
Meet the Team
Ross
Owner
Nikki B
Office Manager
Jon (& Monty!)
General Manager
Asha
Operations & Admin
Joshua
Supervisor
Sean
Senior Mechanic
Jack
Workshop Manager
Abbie
Customer Service
Our Story
Cyclexperience Founded
1993
When we started out, we were just 20 bikes in a grain shed, with a big idea.
First Retail Store
1994
We opened the Island Shop (now Boost Bike Hub) in Brockenhurst to focus on Bike Hire & Rental.
First Hire Centre
1998
As our hire business grew, we built new premises conveniently situated in Brockenhurst Rail Station Car Park.
Started Selling E-Bikes
2000
15 years before the ‘E-bike revolution’ we were already seeing the potential of Electric bikes.
High Five! An Award!
2005
Cyclexperience was recognised by the Southern Tourist Board as a runner up for Best Tourism Experience.
Corfe Castle Centre Opened
2007
Cyclexperience begins renting bikes at the stunning Corfe Castle, Dorset.
Supporting Sky Ride
2010
We provided hire bikes to Sky Ride events in cities around the country.
All-Ability Bike Scheme
2013
We hosted the first New Forest National Park Inclusive bike scheme, PEDALL.
Fleet Size Increased
2014
Cyclexperience becomes the first hire centre on the South Coast to offer over 300 quality bikes to rent.
New Hire Centre Completed
2016
We built a new hire centre in Brockenhurst Station Car Park with the help of a National Park Grant.
Cycling App Launched
2017
Working with local agency fwdesign, our most popular routes are available on the free 'Cyclexperience' app.
Yay! We Won Three Awards!
2017
Cyclexperience won (not one, not two) three times at New Forest Brilliance In Business awards!
Boost Retail Store Re-Branded
2018
We re-branded Boost Bike Hub.
Our 30th Birthday
2023
Cyclexperience was launched on 1st May 1993. We all celebrated with bubbly in our coffee mugs!
Burnbake Self-Service Site Opened
2024
We opened our self-service bike hire site at Burnbake.
500+ Google Reviews
2025
We surpassed 500 top notch Google reviews!
Ross Cycles Lands End to John O Groats
2026
Ross completed Lands End to John O Groats.
2030
Ross will start working less hours (hopefully)!
Join our friendly and diverse team!
Do you enjoy helping people and working with bikes? Are you looking for a friendly workplace where you can really make a difference?